PRIVACY POLICY

Effective Date: 10/05/2025
Entity: Fredcommerce LLC (“Company”)
Representative: Fred Sanders
Location: Dallas, Texas
Contact: [email protected]
Website: https://fredsanders.com


1. Overview

This Privacy Policy explains how Fredcommerce LLC (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you visit our website, purchase services, or participate in mentorship or business development programs.

Fredcommerce LLC is the data controller responsible for determining the purposes and means of processing personal information.

By using our website or services, you agree to the practices described in this Policy.


2. Information We Collect

We collect information in two primary contexts:
(A) general website use, and
(B) participation in mentorship or business development programs.


A. Website Use

When you visit https://fredsanders.com, we may collect:

  • Identification and contact information (name, email address, phone number, billing/shipping address)
  • Transactional information (purchase details, payment method token, invoices, refunds)
  • Usage data (IP address, browser type, device identifiers, pages viewed, time spent, referring URLs)
  • Cookies pixels, analytics data
  • Communications (emails, contact form submissions, customer service interactions)

We collect this information to operate our website, improve user experience, process payments, and provide support.


B. Program Participation

When you enroll in a mentorship, coaching, or business development program, we may collect:

  • Scheduling and participation data (session times, attendance, assignments, communication activity)
  • Business operations data voluntarily shared to support mentorship goals (store metrics, performance data, advertising results, revenue data)
  • Advertising and e-commerce data (limited credentials or exported data from Shopify, Meta Ads, Google Ads, etc., with your explicit consent)

We use this information only for coaching, analysis, and program support. We do not sell or misuse business data.


3. How We Collect Information

We may collect information:

  • Directly from you (forms, checkout, emails, program activities)
  • Automatically (cookies, pixels, analytics tools, log files)
  • From third-party services (payment processors, scheduling platforms, analytics providers, communication platforms)

4. Legal Basis for Processing

We may process your information based on:

  • Contract performance (mentorship agreement)
  • Your consent
  • Our legitimate interests (fraud prevention, service improvement)
  • Compliance with legal obligations

5. How We Use Information

We use personal information to:

  • Provide and improve services, mentorship programs, and customer support
  • Process orders, payments, invoices, and refunds
  • Send operational communications (scheduling, program updates, billing notices)
  • Send marketing emails (optional; you may opt out at any time)
  • Analyze usage and improve our website
  • Prevent fraud, enforce agreements, and comply with legal obligations
  • Support legitimate business needs, such as performance measurement

6. Sharing of Information

We may share information with:

  • Service providers (payment processors, hosting companies, analytics platforms, communication tools)
  • Scheduling & Communication platforms (Zoom, Slack, Skool)
  • Professional advisors (legal, accounting, compliance)
  • Payment dispute partners (processors, collection agencies, arbitration services)
  • Collection agencies or dispute resolution services (as needed)
  • Business transferees (in mergers, acquisitions, or asset sales)
  • Successors in business transfers

We do not sell personal information.

We do not share personal information for cross-context advertising as defined by California law.


7. Payment Processing

Payments are processed through secure third-party providers such as Square. We do not store full credit card numbers.

Payment information may be used to:

  • Prevent fraud
  • Resolve disputes and chargebacks
  • Enforce payment terms

8. Email and Marketing Communications

Operational emails are required for service delivery and cannot be unsubscribed from.

Marketing emails are optional and may be unsubscribed via the link in the email or by contacting us.


9. Data Retention

We retain personal information as long as necessary to:

  • Deliver services
  • Maintain your account
  • Meet legal, tax, and accounting obligations
  • Enforce agreements and investigate disputes or fraud

Information that is no longer required is deleted or anonymized.


10. Data Security

We implement reasonable measures to protect your information. While no system is completely secure, we take appropriate steps to reduce risk and maintain security during unexpected events or service disruptions.


11. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Operate the website
  • Analyze traffic
  • Remember preferences
  • Measure marketing effectiveness

You may disable cookies through your browser settings, though some features may not function properly.


12. Third-Party Services and Links

Our website may contain links to third-party services. Their privacy practices are governed by their own policies; we are not responsible for the handling of your information by those parties.


13. Children’s Privacy

Our services are not intended for children under age 16. We do not knowingly collect information from children under 16. If you believe a child has provided information, contact us so we may delete it.


14. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Restrict certain processing
  • Request data portability

To exercise your rights, email [email protected].
Subject line: “Privacy Request- [Your State]”

State-Specific Rights (U.S.) California, Virginia, Colorado, Connecticut, Utah Users

You may also have the right to:

  • Opt out of the sale or sharing of personal information
  • Opt out of targeted advertising
  • Limit use of sensitive information

We will honor such requests as required by law.


15. International Users

Our services are intended for U.S. users. If you access the site from outside the U.S., you consent to your data being transferred to and processed in the United States.


16. Payment Disputes and Enforcement

We may retain and use relevant records to:

  • Investigate chargebacks
  • Prevent fraud
  • Resolve disputes
  • Enforce agreements
  • Pursue lawful remedies through collections or legal counsel

Information may be shared with payment processors, collection agencies, or legal representatives as necessary.


17. Dispute Resolution and Governing Law

Privacy-related disputes will follow the same dispute resolution procedures described in our Terms of Service or Mentorship Agreement:

  • Good-faith communication
  • Mediation
  • Binding arbitration

This Policy is governed by Texas law.


18. Updates to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a new Effective Date. Continued use of our website or services indicates acceptance of the updated Policy.


19. Contact Us

For questions, privacy requests, or concerns, contact:
Email: [email protected]